Help
Questions before you buy
Are these physical products?
No. Every font is a digital download. You receive a ZIP file after payment. Nothing is shipped.
When do I get the file?
Enter your name and email at checkout. After PayPal confirms the payment, the shop emails the fonts to that address and opens a download page. Those links stay available. The name and email are used only to process the purchase.
Which machines can I use?
Only the formats named on that font’s page. Brother and Baby Lock use PES. Janome uses JEF. Singer uses XXX. The machine guide lists those three, and the formats page lists the rest.
What is a BX font?
BX is Embrilliance’s keyboard font format. Unzip the download and install the BX file in Embrilliance, then type with the lettering tool. The BX guide walks through the steps.
Do all fonts include every format?
No. A format is listed only when that font includes it. If formats were not provided, the page says so instead of assuming PES, DST, and the rest.
Can I sell what I stitch?
Yes. The license lets you sell finished items you embroider. You may not resell, share, or upload the design files themselves.
What if the ZIP will not open?
Download it again from the same link. If it still fails, use the contact page. Refunds for a file that never arrives are described on the refunds page.
Embroidery file formats · Guides & Tutorials · Download instructions
